IT Systems Engineer I | IT Infrastructure
OverviewIT Systems Engineer I | IT Infrastructure | UF Health (Multiple Locations)Help power UF Health’s enterprise systems—driving performance, automation, and an exceptional end-user experience.💻 Work Style: Hybrid📍 Location: Multiple UF Health Locations (Gainesville, Jacksonville, etc.)🕒 FTE: Full-Time (1.0 FTE)Administers, maintains, and supports enterprise applications that enable client-server integration and automation across the organization. Supports key infrastructure functions including asset inventory, patch management, antivirus, software distribution, mobile device management, virtual desktop environments, and problem/change management processes.Collaborates with cross-functional teams to research, analyze, and recommend standards, procedures, and emerging technologies that enhance the end-user experience and reduce ongoing support requirements. Actively participates in project teams to support system implementations and improvements.May access confidential data as required to perform job responsibilities and participates in on-call support rotations to ensure system reliability and availability.ResponsibilitiesPreferred / Desired Technical SkillsMicrosoft Windows Operating Systems and Apple MacEnterprise Endpoint Management toolsService and Asset Management applicationsProcess Automation systemsAnti-virus / Anti-malware solutionsMicrosoft Active Directory and Group Policy ManagementVirtual Desktop Environments (e.g., Citrix)Mobile Device Management (MDM)Hardware support (Dell, Lenovo, HP desktops, laptops, printers)Additional Preferred KnowledgeNetworking and firewall concepts (subnets, protocols, ports)Microsoft Servers and SQLDisk encryption and administrationMonitoring tools (e.g., Nimbus)Scripting (PowerShell)Core CompetenciesAbility to estimate level of effort and time required for tasksAbility to meet deadlines and complete work within assigned timelinesStrong teamwork and collaboration skillsExcellent verbal and written communication skillsQualificationsMinimum Education and Experience RequirementsEducationHigh School Diploma or GED equivalent requiredExperience1+ years of experience in IT systems engineering, administration, or technical supportBasic knowledge of servers, networking, and hardware maintenanceExperience troubleshooting system issues and supporting end-usersAbility to document system configurations, processes, and proceduresFamiliarity with system upgrades, patch management, and backup/recovery processesStrong problem-solving, organizational, and communication skillsAbility to work independently and collaboratively in a team environmentPreferred Qualifications1+ year of experience in enterprise desktop management, mobile device management, virtual desktop environments, endpoint security, or service management applications