Client Strategic Lead
A company is looking for a Client Strategic Lead to maximize strategic value and revenue potential of key client relationships.
Key Responsibilities
Serve as the strategic contact for 2-3 key accounts, developing an understanding of their business objectives and growth priorities
Drive revenue growth through upselling, cross-selling, and identification of new project opportunities
Ensure exceptional client satisfaction and maintain target renewal rates across assigned accounts
Required Qualifications
10+ years of strategic account management experience at digital agencies or consulting firms
Proven track record of growing existing accounts and achieving retention targets above 85%
Experience managing relationships with enterprise-level technology companies
Strong business acumen with the ability to understand complex client business models and objectives
Background in digital transformation, experience design, or emerging technology services is preferred