Warehouse & Fulfillment Manager

About Ruggable:Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!Job Summary:Ruggable is seeking a Warehouse & Fulfillment Manager to oversee all aspects of warehouse operations and bulk wholesale order fulfillment within our Charlotte manufacturing plant. This role ensures that inventory is managed accurately, orders are processed efficiently, and products are shipped on time and in full, meeting customer expectations. You will be responsible for providing real-time inventory, proactively identifying and preventing stockouts across a 7 day per week manufacturing operation. The ideal candidate is a hands-on leader with 10+ years experience in both warehouse management and manufacturing support for direct-to-consumer/e-commerce and wholesale order fulfillment.What You’ll Do:Warehouse OperationsLead daily warehouse activities, including receiving, put-away, storage, inventory control, picking, packing, and shippingMaintain a clean, organized, and safe warehouse environment in compliance with OSHA and company standardsOptimize warehouse layout and processes for efficiency and cost-effectivenessEnsure inventory accuracy through cycle counts and reconciliationPartner cross-functionally with Supply Chain and network warehouse leaders to develop standard work and best practicesFulfillment Management & PurchasingOversee the order fulfillment process for bulk wholesale orders ensuring accuracy, timeliness, and adherence to SLAsCollaborate with manufacturing, supply chain, and customer service teams to align production and shipping schedulesIdentify and source vendors for plant services and goods. Place orders and create system to manage the procurement process for any material and supplies purchased locallyLeadership & Team DevelopmentManage, train, and develop a high-performing team of warehouse associates, leads, and supervisorsBuild a culture of accountability, continuous improvement, and teamworkSchedule labor to meet fluctuating production and order demandsContinuous Improvement & SystemsMonitor and improve SQDC KPIs such as inventory accuracy, stock-outs, on-time shipment, and productivityIdentify and implement process improvements, automation, and lean initiativesUtilize WMS/ERP systems to track inventory and fulfillment performancePartner with IT and operations leadership to integrate new technologies that improve efficiency and scalabilityWhat You’ll Need to Have:Required: Bachelor’s degree in Supply Chain, Logistics, Business, or related field10 years of warehouse experience in manufacturing or fulfillment work5 years of Warehouse Management experienceStrong knowledge of warehouse management systems (WMS) and ERP platformsProven ability to lead and develop high-performing teamsExcellent problem-solving, organizational, and communication skillsPreferred:Fluency in Spanish and EnglishExperience delivering improvement with Six Sigma and/or Lean MethodologiesCompensation:$85,000 - $95,000 per year base salaryAn annual bonus percentage that varies based on level of roleEmployer matching (up to 3% of base salary) for company sponsored 401K planAt Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.If you are based in California, we encourage you to read this important information for California residents linked here.To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.