Customer Maintenance Project Manager
Job Title: Customer Maintenance Project ManagerPay Rate: $33.50/HrDuration: 12 monthsLocation: Cary, NC (Hybrid - 3 days onsite, 2 days remote)Shift: Shift 1: 8:00 AM – 5:00 PMShift 2: 9:00 AM – 6:00 PMShift 3: 10:00 AM – 7:00 PMThis position is for the Healthcare Diagnostics division.We are looking for a Customer Maintenance Project ManagerManages all preventative maintenance and mandatory update work in accordance with contractual obligations and due date assignments.Responds to incoming customer requests for planned activity scheduling and makes outgoing contact in order to ensure all end-to-end activities occur ahead of system-specific due dates.Manages engagement milestones to ensure on-time completion and identify actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for maintenance performance.Reacts to changing priorities and is capable of engaging with customers and internal partners to reschedule planned work when required.Provides reports on progress and actions on a regular basis by researching, documenting, and presenting findings.Requirements:Bachelor’s degree or equivalent experience requiredKnowledge of SAP is a plus, but not requiredYou have good PC skills (MS Office software like Word, PowerPoint, Excel, and Outlook)Strong communication skills needed, both verbal and writtenBe able to demonstrate the ability to handle semi-complex to complex projects and determine the critical path to improve timely performanceIndependently perform important areas of standard professional level work that typically require processing and interpreting, more complex, less clearly defined issues.