Member Services Coordinator - Portland, OR

Job Title: Member Services AdministratorPay: $18–$20 per hourSchedule: Monday–Friday, 8:00 AM–5:00 PM (in office)AMS is hiring a Member Services Administrator to support daily operations and provide customer service to homeowners and internal teams. This is a fast-paced, fully in-office role that requires strong communication, organization, and the ability to handle a high volume of requests.ResponsibilitiesAnswer incoming calls and emails, providing accurate and professional support Route inquiries to the appropriate team members Maintain and update records and internal systems Assist with mail processing and general office tasks Support scheduling and internal coordination as needed Provide a positive experience for homeowners, vendors, and team members QualificationsPrevious experience in customer service, administrative support, or call center environments Strong organizational skills and attention to detail Comfortable handling multiple tasks throughout the day Clear and professional communication skills Ability to stay calm and focused in a fast-paced environment BenefitsPaid time off, including vacation, sick time, and holidays Medical, dental, and vision coverage with employer contribution 401(k) with company match eligibility Opportunities for growth and advancement Education reimbursement after one year