Operations Associate

Full-TimePosition Summary:The primary responsibility of the Operations Associate is responsible for supporting daily operational activities, coordinating between various departments, and assisting in the implementation of process improvements to enhance overall productivity. The Operations Associate will analyze operational data to identify trends and areas for improvement, contributing to strategic decision-making. They will also manage inventory control, vendor communications, and compliance with company policies and regulatory requirements. Ultimately, this role aims to optimize retail operations to deliver exceptional customer experiences and support business growth across multiple locations.Responsibilities/Duties:Coordinate daily operational activities to ensure seamless retail store functions and support management teamsMonitor inventory levels, process orders, and collaborate with suppliers to maintain stock availability and accuracyAnalyze operational data and generate reports to identify inefficiencies and recommend actionable improvementsAssist in the development and implementation of standard operating procedures and compliance protocolsCommunicate effectively with cross-functional teams including sales, logistics, and customer service to resolve operational issues promptlySupport training initiatives for new staff on operational processes and systemsManage vendor relationships and ensure timely delivery of goods and servicesParticipate in audits and ensure adherence to company policies and regulatory standardsKnowledge, Skills, and Abilities:Good general computer skills (Excel, Word, Outlook)Experience with retail management software or Enterprise Resource Planning (ERP) systemsKnowledge of inventory management and supply chain best practicesFamiliarity with compliance standards relevant to retail tradeDemonstrated ability to lead process improvement initiativesExcellent communication skills, both written and verbalCredentials and Experience:High school diploma or equivalent1-2 years of experience in retail operations, logistics or a related fieldPhysical DemandsEmployee must possess the ability to lift, carry, push and pull materials and objects weighing between 40-50lbsRequired to bend, stoop, kneel, reach and climb to perform workMay be required to stand, walk and use hands and fingers for long periods of timeBenefits:Flexible scheduling (Open Saturdays till noon, closed Sundays!)Paid time offPaid vacationOvertime opportunityMajor medical- BlueCross BlueShieldVision and dental coverage401(k) employer match contribution- WE MATCH 100%FREE company apparelWellness programsProfessional development opportunitiesEmployee discountRusso Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.