Front Desk Coordinator/Receptionist

Position Overview: The Front Desk Coordinator coordinates the administrative duties of the ambulatory surgery center facility. They are responsible for moving the patients through the intake and checkout processes. Front Office Coordinators must ensure that all procedures from intake of demographic information, insurance benefit verification, and check-in and check-out of patients are closely followed so that the medical team can concentrate on the well-being of the patients. Front Office Coordinators must interact smoothly with and assist back office personnel, if needed, as well. Position Qualifications: - Minimum 1-3 yrs experience in health care setting - Knowledgeable in medical terminology, anatomy and physiology - High school diploma required - Experienced in various EMR systems - Experienced with Microsoft Office products, specifically possessing abilities to process detailed spreadsheets, create PowerPoint presentations, and produce professional word processing documents. - Prior surgery center experience a plus Essential Job Functions - Greet patients and visitors in a courteous and friendly manner. - Screen calls, arrange appointments and referrals. - Prepares new records, files, and maintains records. - Type correspondence, reports, memos, and forms as requested by physicians and/or administration. - Some transcription of medical notes. - Take bank deposits to bank - Prepare billing packets for each day for billing department - Perform insurance verifications - Take clear and concise phone messages - Confirm appointments daily - Collect co-pays, deductibles and inquire on previous balances - Prepare charts for the next day - Maintain order and file charts - Create new patient packets and charts - Maintain inventory and submit front office supply order to administration. - Keep front area neat and tidy at all times - Copy medical information as requested following proper procedures - Distribute mail and handle routine correspondence - Distribute incoming reports and correspondence and files in patient charts, or presents to professional staff - Crosstrain to perform back office duties when needed Requirements - Advanced level written and verbal communication skills, strong decision-making ability, and attention to detail yielding effective conveyance of information - Abides by confidentiality requirements and effectively protects Muhlenberg ASC and all company information against unauthorized disclosure, eavesdropping, and legal exposure. - Exceptional organization skills, ability to multitask and prioritize work activity based on need, attention to detail, initiative, and follow-through skills. - Performs other related duties and projects as assigned. Other Skills/Abilities - Must be able to work independently, demonstrating sound judgment and reliability - Initiative and ability to troubleshoot and resolve conflict - Excellent communication and problem-solving skills - Able to thrive and succeed in a team environment Physical Requirements - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is frequently required to stand, sit, walk, see, hear, use hands and fingers regularly, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 40 pounds. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Weekends as needed People with a criminal record are encouraged to apply Work Location: In person