General Manager

We are looking for excellent full‑time General Manager candidates to join our management team. The primary role of the General Manager is to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service, and proactively manage the front‑ and back‑of‑house team. The ideal candidate is focused on exceptional customer service and operational results, has demonstrated restaurant leadership experience, and has a passion for growing the business. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Disclaimer The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Additional Information Restaurant experience is required Manager Food Handler Certification required Paid Time Off Vacation Bonuses Free Meals Excellent Opportunities for Advancement Key Skills/Abilities Guest service mentality; genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Ability to measure performance, subjectively and objectively Cultivate an attractive culture within the restaurant Ability to handle numerous job duties essential to running a restaurant; must have a hands‑on approach Competent in labor management, store operations, and customer care Superior leadership, organizational and time‑management skills Possesses a confident and professional demeanor; inspires trust, models best practices, and cultivates morale and teamwork among team members Proactive problem‑solver and decision‑maker Must thoroughly understand the importance of good hygiene and food handling practices Flexible schedule required, including weekends and nights Strong work ethic Minimum of 2 years of previous food service, retail, or restaurant supervisory experience Essential Duties & Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members in partnership with the District Manager Works with the District Manager to manage performance, including coaching, counseling, and disciplining team members Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures Communicates in a timely and effective manner with District Manager about operational and human resources issues Performs regular restaurant inspections to ensure the team and restaurant meet standards Tracks inventory and labor to ensure accurate record keeping Identifies and resolves issues with food preparation; helps team handle customer service issues with grace, courtesy, and with the goal of cultivating happy, returning customers Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; performs proper safety procedures, including injury reporting, conducting meetings, equipment maintenance, and complying with health and legal regulations; maintains security systems Accomplishes company goals by accepting ownership for new and different job responsibilities; explores opportunities to add value to job accomplishments #J-18808-Ljbffr