Receptionist

Job SummaryOur receptionist provides services by implementing administrative systems, procedures, and policies. S/He is also responsible for monitoring administrative projects.Duties & ResponsibilitiesResponds quickly to a multi-line telephone system; answers and routes callsGreets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely mannerProvides entry level administrative support including but not limited to data entry, filing, scanning, copying, and coordinating calendarsSorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate partiesGives pulled file requests to the appropriate personnel as requestedProcesses incoming searches/inquiries via emailCoordinates meetings and organizes cateringMaintains reception area(s) and conference room(s); keeps areas tidyCoordinates and implements office services (e.g., purchasing of office supplies)Communicates operating policies to customers and clientsResponsible for presenting and obtaining results from customer surveysObtain pictures, testimonials, etc to be used for marketingAssists with special eventsPerforms other duties as assigned by supervisorAdheres to company policies and guidelinesQualificationsEXPERIENCENo prior experience required.EDUCATIONA high school diploma is required.CERTIFICATIONS, LICENSES, INSURANCENo certifications, licenses, or insurance are required.SkillsAdaptable: displays the capability to adapt to new, different, or changing requirementsAttentive to detailsBusiness fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property lawsCritical thinking: uses logical thought processes to analyze and draw conclusionsCustomer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clientsDependable and reliable: displays responsible behaviors at workInitiative: demonstrates a willingness to work and seeks out new work challengesIntegrity: treats others with honesty, fairness, and respectPlanning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasksProblem solver: demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutionsProfessional: maintains a professional demeanor at workReading: understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situationsRespectful: works effectively with those who have diverse backgroundsTeam player: demonstrates the ability to work effectively with othersTechnology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsersTelephone skills, including a pleasant phone voice and etiquetteVerbal communication: maintains open lines of communication with othersWriting: uses standard English to clearly communicate thoughts, ideas, and information in written for