System Engineer

We are working with a global leader in in vitro diagnostics, dedicated to improving public health worldwide. This innovative company provides diagnostic solutions that determine the source of disease and contamination to improve patient health and consumer safety.The Role Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs Build trust with customers, promote service agreements, and identify sales opportunities Foster teamwork across service and support teams while driving field service revenue Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams Represent the company professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer ServiceWhat You'll Need Bachelor's degree in Engineering, Electronic Technology, Computer Science, Biomedical, or related discipline, or 6+ years of relevant experience 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, or electrical systems Ability to work independently, manage schedules, customer expectations, and communications Strong critical thinking, adaptability, time management, communication, and problem-solving skills Valid driver's license and ability to travel up to 90% of the time, including overnight staysWhat's On Offer Competitive hourly wage and variable annual bonus potential Comprehensive benefits package including medical, dental, vision, and retirement plans Opportunities for professional development and continuous learning Company-provided life and accidental death insuranceApply via Haystack today!