Mailroom Processor

Job Description Job Title: Mailroom ProcessorLocation: Stockbridge, GA 30281Duration: Contract - 6 monthsPay Range: $15.35/hr  $16.50/hr (W2)About BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers  needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job DescriptionWe are seeking a Mailroom Associate to join our dynamic team within Treasury Management Operations. The ideal candidate will have strong experience in lockbox operations, mail sorting equipment, and production workflow and a proven ability to meet service level agreements, process high-volume mail accurately, and support cross-functional stakeholders.Responsibilities:Receive and sort incoming mail daily.Scan incoming priority, express, certified, and FedEx packages as required.Operate the automated MPS40 mail sorter efficiently.Research and identify root causes of mailroom errors.Meet mail-out deadlines, including review of rejects prior to dispatch.Deliver mail to processors on the production floor on time.Receive batches from the production floor for timely mail-out.Set up mail bins for incoming and outgoing accounts.Sort and stage completed lockbox batches into correct client mail-out bins.Print and maintain proper mail-out labels.Monitor post office deliveries and courier pick-ups for timeliness.Complete all required daily reports.Perform basic cleaning and routine maintenance on assigned equipment.Escalate service issues to management as needed.Interact with management and staff to achieve Service Level Agreements.Train and cross-train others as needed.Perform additional duties as assigned.Required Skills & Qualifications:Minimum 18 years of age with a high school diploma or GED.1 to 3 years of lockbox or closely related mailroom experience.Basic proficiency with telephone, computer, fax, and adding machine.Ability to pass a criminal background check and 10-panel drug screen.Detail orientation with problem-solving skills and accurate interpretation of information.Ability to meet the physical demands, including lifting, bending, twisting, turning, and prolonged standing or sitting.Strong communication skills and ability to follow written and verbal instructions.Experience working under strict deadlines in a production environment.Willingness to stay until work is completed and work overtime as needed. Preferred Skills:Experience with MPS40 or similar automated mail sorting equipment.Knowledge of wholesale lockbox workflows and reporting.Schedule:Sunday: 9:00 PM – 5:00 AM (30-minute lunch).Monday: 8:00 PM – 5:00 AM (1-hour lunch).Tuesday: 8:00 PM – 5:00 AM (1-hour lunch).Wednesday: 8:00 PM – 5:00 AM (1-hour lunch).Thursday: 8:00 PM – 5:00 AM (30-minute lunch).Friday: Off.Saturday: Off.