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Customer Service Representative - State Farm Agent Team Member

State FarmSandpoint, IDApril 27th, 2026
Benefits:401(k) matchingHealth insuranceOpportunity for advancementPaid time offVision insuranceROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Marcus Mabrey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES: Answer customer inquiries and provide policy information.Assist customers with policy changes and updates.Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.QUALIFICATIONS: Communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.Compensation: $20.00 - $30.00 per hourReady to Launch Your Career?This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development.About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.Our office is located in Sandpoint .Our office is open 9AM-5PM.We look forward to speaking with you!State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.