Tech Support Representative

Job Description Salary:PMI is seeking an experienced candidate to provide technical customer support for advanced instrumentation and PC and web-based software, perform software and hardware product testing, and create and maintain product documentation. Excellent PC troubleshooting skills are required, including experience with diagnosing PC driver, communication, and security problems. Overnight travel is required. An electrical background or experience in the electric utility industry would be helpful.Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. We provide a wide range of services including 24/7 Tech Support, industry-leading power quality training, and a robust line of compact, wireless power quality test equipment and software. With a commitment to fantastic customer service, we have been helping electrical utilities and their customers detect, measure, and remediate power quality issues worldwide since 1986.Power Monitors, Inc. is growing rapidly and we want YOU to join our team! We are the industry leaders in the design, development, and manufacture of the best power quality tools available to electrical professionals worldwide! We are located in the Shenandoah Valley, just south of Harrisonburg, VA in Mt. Crawford, Virginia.Company Benefit Plan includes:Health InsuranceHealth Savings AccountDental/Vision InsuranceSupplemental InsuranceEmployer paid Life InsurancePaid Leave401(k) Retirement plan with Company matchEducation ReimbursementPower Monitors, Inc. is an Equal Opportunity EmployerJob Type: Full-time