Customer Consultant

Job Description Benefits:401(k)Employee discountsFlexible scheduleFree uniformsOpportunity for advancementPaid time off Position Overview: The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. We OfferCompetitive payTraining programsEmployee discounts and perks Promotion opportunities Fitness-minded workplace culture Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) Plus, additional perks!ResponsibilitiesEnthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gymPersonally checks each member into the gym using the proper check-in proceduresRegister all guests into the gym using proper registration proceduresProvides new guests with a tour of the gym and helps answer questions about current membership optionsAssists guests with purchasing a new membershipAnswers phone in a professional and courteous manner and uses proper phone greeting techniquesProcesses retail and concession salesCleans and maintains the front desk areaRequirementsExcellent customer service skillsAbility to communicate effectively with both staff and membersAbility to multi-taskAbout Workout AnytimeAtlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 190+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.MissionTo provide a friendly, convenient, life-changing journey with passion. VisionTo reshape the fitness community where everybody aspires to be the best they can be.ValuesAttitudeCareExcellenceStrategic DriversThink BigKeep It SimpleDo It With Integrity