Waitstaff
*Overview*
We are seeking a dynamic and dedicated Waitstaff member to join our vibrant hospitality team. In this role, you will be the face of our establishment, providing exceptional guest service and ensuring a memorable dining experience. Your responsibilities will include taking orders, serving food and beverages, handling transactions accurately, and maintaining a welcoming environment. The ideal candidate will possess a strong background in food and beverage service, demonstrate excellent communication skills, and have a passion for hospitality excellence. This position offers an engaging work environment where teamwork, professionalism, and guest satisfaction are paramount.
*Responsibilities*
* Greet guests warmly upon arrival and assist with seating arrangements as needed
* Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS
* Serve food and drinks efficiently while maintaining high standards of presentation
* Process cash and credit card transactions accurately, including sales transaction processing
* Upsell menu items to enhance guest experience and increase sales opportunities
* Maintain cleanliness and sanitation standards in all service areas, including bussing tables and food handling
* Provide knowledgeable recommendations on wine, spirits, cocktails, and menu items to guests
* Ensure guest relations are prioritized by addressing inquiries promptly and courteously
* Assist with opening and closing duties, including cash handling and inventory checks
* Support kitchen staff with basic food preparation when necessary
* Uphold food safety standards and proper sanitation protocols at all times
*Experience*
* Prior experience in food service or restaurant environments, preferably in fine dining settings
* Demonstrated proficiency with POS systems such as Aloha POS or Micros POS
* Culinary experience or knowledge of food preparation techniques is highly desirable
* Strong time management skills to handle multiple tables efficiently during busy periods
* Knowledge of wine, spirits, cocktail mixing, and beverage service best practices
* Experience with OpenTable reservations system is a plus
* Excellent customer service skills with the ability to build guest rapport
* Basic math skills for processing payments and managing tabs accurately
* Familiarity with food safety regulations and sanitation procedures in the food industry
* Previous host/hostess or bussing experience is advantageous
This role is integral to delivering an outstanding dining experience that keeps guests returning. We seek motivated individuals who thrive in fast-paced environments, possess a genuine passion for hospitality, and are committed to providing exceptional service at every interaction.
TJB01
Pay: $15.90 - $16.50 per hour
Work Location: In person