Logistics Coordinator Tues-Sat 3pm-11:30pm EST ( Remote local to Miami )

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job DescriptionTogether, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.Work Location: This position will begin in a temporary remote capacity. We anticipate transitioning the position to an on-site Miami, Florida office. During these periods, all responsibilities, reporting structure, and performance expectations will remain the same. The temporary remote arrangement will be reviewed regularly. Any changes will be communicated in advance to ensure a smooth transition to an on-site role.Candidates must be able to commute when on-site work resumes.What You Will DoHandle incoming customer requests via phone, email and website with a sense of urgency and attention to detailUsing MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industriesCommunicate with customers and agents in a professional and courteous mannerMeet required team metricsStay current on all required trainingWhat You BringAt least 1 year of customer service experienceTime ManagementMust be at least 18 years old and have a high school diploma or GEDBe proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPMKnowledge of US and world geography and time zones is preferredCall Center experience is preferredMust have outstanding communication, customer service, and organizational skillsBe able to operate in a fast-paced and demanding environmentBe flexible - with the ability to work additional hours as business requiresShift / Hours: Tuesday - Saturday from 3:00 PM - 11:30 PM ESTMust be able to train Monday - Friday 8:00am - 5:00pm EST for 3-4 weeks.This position will start out remote but will transform into a fully in office role.Employee TypePermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other CriteriaUPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic QualificationsMust be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.