Senior Business Solution Architect

What your team does:Clio Operate (formerly ShareDo) is a cutting-edge adaptive work management platform that enables large law firms to build custom CMS solutions to manage work processes in the cloud, improving profitability and client experience.What you'll work on:Designing and implementing solutions by mapping client requirements to the ShareDo platform through structured discoveryConfiguring workflows, forms, and templates in a low-code environment while coaching clients on self-sufficiencyLeading delivery across the implementation lifecycle, ensuring timelines and estimates are metOwning and evolving a specific solution area, defining best practices and driving innovationEnhancing accelerators (system modules) based on feedback, trends, and implementation insightsAdvising on enterprise architecture, integrations, and data models to support scalable solutionsRecommending integration and data strategies aligned with system maintainability and growthInfluencing product direction by feeding client insights into the roadmapSupporting adoption through mentoring, training, and proactive engagementContributing to pre-sales through demos and prototypes that showcase ShareDo's capabilitiesTravel to client sites and cross-functional meetings (~20%)What you bring:Deep subject-matter expertise in a commercial domain (e.g., legal process, insurance, corporate law) with a clear vision of best practices and a drive for continuous improvementA hands-on, delivery-focused mindset, with the ability to dive into configuration details and take ownership of end-to-end solution deliveryStrong consultative skills, with demonstrated experience engaging senior stakeholders, leading workshops, and aligning business value with delivery prioritiesTechnical fluency in low-code environments, with a solid understanding of system architecture and integrations, even if you're not a developerA client-focused approach to change management, with a passion for driving real-world outcomes through training, mentoring, and sustained engagementA keen interest in improving your craft by using AIWhat you will find here:Competitive, equitable salary with top-tier health, dental, and vision insuranceHybrid work environment, with expectation for local employees to be in office minimum twice per weekFlexible time-off policy, with an encouraged 20 days off per yearEAP benefits for you and household members, including counseling and online resources401k matching and child education savings programClioversary recognition program with acknowledgements at 3, 5, 7, and 10 yearsSummary:We are hiring a Senior Business Solution Architect to join our Customer Team in New York City. The role combines deep domain expertise with a passion for problem-solving, value creation, and exceeding expectations.The expected salary range for this role is $136,000 to $184,000 USD. Salary bands vary by region and reflect the skills and experience required.Diversity, Inclusion, Belonging and Equity (DIBE) & AccessibilityOur team values authenticity, inclusivity, and enabling every member to do their best work. We are committed to equal employment and encourage candidates from all backgrounds to apply. Accessibility accommodations are provided during the recruitment process; please let us know if you need any assistance.Learn more about our culture at clio.com/careers.J-18808-Ljbffr