Customer Solutions Engineer - Belting

Position Summary: The Customer Solutions Engineer – Belting provides technical and project leadership for customer belting solutions. This role is responsible for evaluating applications, defining technical requirements, and managing projects through the full order lifecycle. The position bridges sales, customers, and internal teams to deliver reliable belting solutions while ensuring technical accuracy and on-time execution.Essential Job Functions: Analyze customer conveyor and belting applications to determine appropriate materials, designs, and configurationsProvide technical guidance on product selection, performance requirements, and system compatibilityDevelop and manage technical requirements, specifications, and project documentationManage multiple customer projects simultaneously from quote through fulfillmentCoordinate cross-functional teams including manufacturing, quality, and supply chainSupport troubleshooting and resolution of application or performance issuesPartner with sales to support proposals, pricing inputs, and technical communicationIdentify opportunities for standardization, optimization, and product improvementsAll other duties as assignedRequired Qualifications: Bachelor's degree in Business, Manufacturing, Operations, Supply Chain, or a related field or equivalent practical experience3+ years of experience in technical sales, project management, product management, or a customer-facing manufacturing roleExperience managing projects from initial inquiry through deliveryStrong ability to translate customer needs into product or solution recommendationsExcellent communication skills with the ability to work cross-functionallyProficiency with ERP, CRM, and Microsoft Office toolsPreferred Qualifications: Prior experience with conveyor systems, belting products, or industrial componentsUnderstanding of manufacturing processes and material selection considerationsExperience working directly with customers on application-specific solutionsFamiliarity with continuous improvement or lean manufacturing conceptsExperience supporting field sales or distributor networksEnvironment and Physical Demands:Work Environment: Standard office environment - desk/computer work, minimal noisePhysical DemandsLight Activity - some walking and light lifting up to 25 lbs