Web and Application Support Specialist

Sparq Data Solutions, Inc. is a technology services and software company based in Lincoln, Nebraska, delivering solutions that help organizations streamline operations and improve decision-making.Originally rooted in the Nebraska Association of School Boards, Sparq was created to provide scalable technology solutions to school boards, associations, and public-sector organizations. Today, Sparq serves thousands of boards and entities nationwide with software platforms for board management, policy publishing, evaluations, negotiations, and association management.________________________________________Position OverviewSparq Data Solutions is seeking a Web & Application Support Specialist to support our public-facing websites, customer portals, and internal applications.This is an in-office position based in Lincoln, Nebraska, working closely with our development, support, and operations teams.This role blends: Web content management and frontend development (Sitefinity) Customer and application support Troubleshooting across integrated systemsThis is an ideal opportunity for someone who enjoys hands-on web work and solving real user problems in a collaborative team environment.________________________________________Key ResponsibilitiesWeb Design & Content Management Maintain and update websites built on Sitefinity Create and modify pages using HTML, CSS, Bootstrap, and JavaScript Ensure responsive design, accessibility, and consistent branding Manage content, documents, and navigation structures Support UI/UX improvements________________________________________Application & Customer Support Provide support for Sparq products and platforms Troubleshoot login, display, and workflow issues Support users across integrated systems and applications Communicate directly with clients to resolve issues efficiently Document solutions and common support scenarios________________________________________Application Support & Continuous Improvement Support internally developed applications and SaaS platforms Assist with testing, deployments, and updates Help maintain integrations (web, CRM, automation tools) Identify opportunities for process improvement and automation________________________________________Required Qualifications Experience with HTML, CSS, Bootstrap, and JavaScript Experience working in a CMS (Sitefinity preferred) Strong troubleshooting and problemsolving skills Ability to manage multiple tasks and priorities Strong communication and customerservice mindset________________________________________Preferred Qualifications Microsoft Power Platform (Power Automate, Power Apps) Microsoft Dynamics 365 SQL or database querying APIs and system integrations Programming experience (C#, .NET, or similar)________________________________________Compensation & BenefitsSparq offers a competitive and flexible benefits package designed to support employee well-being, financial security, and work-life balance, including:Health & Insurance Monthly health benefit contribution (up to $1,900 depending on coverage) or cash option Medical and dental coverage through Blue Cross/Blue Shield Employerpaid LongTerm Disability, Life/AD&D, Vision, and Identity Theft Protection Flexible Spending Accounts (medical and dependent care)________________________________________Time Off & Flexibility Unlimited Paid Time Off (PTO) policy, including sick time 13 paid holidays annually 4 Employee WellBeing Days each year Summer hours with early Friday closures in June and July________________________________________Family & Community Support Paid maternity leave (up to 12 weeks at 100% pay) Paid paternal leave (up to 4 weeks at 100% pay) Support for community volunteering________________________________________Financial & Career Benefits 401(k) Profit Sharing Plan has a 7% discretionary contribution, a match up to3%, and a 3% safe harbor contribution each made by SPARQ based on monthly salary Annual profitsharing bonus opportunities Tuition reimbursement program Paid professional memberships, conferences, and training________________________________________Additional Perks Home office allowance ($500/year) Regular team activities and events Collaborative, teamoriented office environment________________________________________What Success Looks Like Websites and applications are reliable, updated, and userfriendly Users receive timely, effective support Issues are resolved efficiently with clear communication Opportunities for improvements and automation are proactively identified________________________________________Why Join Sparq Work with the latest web technologies Be part of a collaborative, inoffice team environment where ideas and solutions move quickly Gain exposure to modern SaaS platforms and Microsoft technologies Opportunity to grow into development, systems, or product roles