Service Center Manager
Title: Service Center ManagerTravel Required: Up to 20% of the timeLocation: Phoenix, AZJob Description• Managing significant repairs and overhauls on time, to standard, and within agreed budgets for specific maintenance and overall department budgets.• Ensure the fleet's timely maintenance, availability, and reliability for deployment.• Ensure accuracy of Fleet Readiness, utilization, inventory, and other related information.• Responsible for Fleet test and turn.• Ensure completion of PM servicing & oil sampling.• Drive Retrofit and checklist completions.• Accountable for Parts supply and core returns.• Support the serialized Physical Assets Verification (twice yearly) exercises and ensures consistency of data in Movex and fixed asset registers.• Accountable for delivery on all key operations metrics such assets in service, on-time service completions, etc.• Drive HSE issues through high personal involvement and visibility.• Develop strong working relationships and good communications with stakeholders.• Audit and make recommendations to ensure that all facilities are operated and maintained in line with the Company's Global Service Centre Management Standards.• Responsible for technician supervision and deployment through planning and scheduling.Must-Haves• Management of Technicians• Service Center experience• Knowledge of Power Generation, Coolers, Chillers• Experience running a $10 million service centerNice-To-Haves• Strong KPI experience for service personnel• Financial Budgeting and Profit and Loss• Leadership skills running service center• Managing service technicians and equipmentEducation• Minimum of an associate degree or relevant experience.• 5-10 years' experience in planning, forecasting and managing service centers.• ERP and CRM knowledge• Professional and effective communication skills with a high level of self-motivation, energy, accountability, and commitment• Ability to prioritize and respond with the appropriate sense of urgency.