WIC Program Support Supervisor

We're Hiring: WIC Program Support Supervsor! Location: Central Falls, RI (please note: you may need to travel to other sites located in Providence, RI and Pawtucket, RI and the surrounding communities) Reports To: Director of Nutritional Services Employment Type: Full-Time (Monday - Friday, 8 hour shifts) Make a Difference in Your Community Are you passionate about supporting families, leading teams, and improving access to nutrition and health services? Children’s Friend is seeking a WIC Program Support Supervisor to play a vital leadership role in ensuring high-quality services for WIC participants across our sites. This is a great opportunity for an experienced community services professional who enjoys supervising staff, engaging with families, and making a real impact in public health. What You’ll Do As the WIC Program Support Supervisor, you will: Lead & Support Staff Supervise and mentor WIC Program Assistants, volunteers, and AmeriCorps members Provide guidance through supervision, team meetings, and coaching Foster a respectful, inclusive, and collaborative work environment Serve WIC Participants Screen applicants for eligibility and complete accurate data entry Provide program education, answer questions, and explain WIC benefits Conduct intake measurements (height, weight, hemoglobin tests) Deliver secondary nutrition education using approved materials Make referrals to community resources such as housing, food banks, social work, and healthcare Manage Operations Build and maintain monthly appointment schedules Oversee daily phone coverage, voicemail responses, and appointment reminders Ensure check safety, chart security, and office cleanliness Maintain adequate office and medical supplies Handle special cases including transfers and participant concerns Produce recurring data reports (e.g., terminated clients, appointment reminders) Engage the Community Lead outreach initiatives, networking, and educational efforts Support voter registration procedures and reporting Participate in agency-wide committees and projects What We’re Looking For Required: High School Diploma or GED 5–10 years of related experience in community-based social services Office management experience Valid driver’s license, auto insurance, and reliable vehicle Ability to pass pre-employment background screening Preferred: Prior supervisory experience Bilingual in English and Spanish Additional language proficiency Why Join Children’s Friend? At Children’s Friend, we believe every child deserves a strong start. As part of our team, you’ll have the chance to grow professionally, contribute meaningfully, and be part of a diverse and inclusive workplace where your efforts matter every day. Equal Opportunity Employer We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at talent@cfsri.org. Children’s Friend offers a comprehensive benefits package that includes the following: Medical Dental and Vision coverage Employer contributions to the 403(b) plan Employer-paid Life and Disability insurance Flex Spending Accounts 12 Holidays Competitive Vacation Benefits Training and Professional Development Education Assistance Student Loan Repayment Assistance