Digital Experience Manager

Who We Are At ERC Pathlight, we're on a mission to change lives—and we're looking for people who feel called to do the same. As one of the nation's leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You'll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you're energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. What you'll be doing The Digital Experience Manager is entrusted with the oversight, performance, and ongoing improvement of our entire digital ecosystem. This role goes beyond execution — it requires strategic thinking, technical leadership, high attention to detail, and deep ownership of outcomes across the digital experience to make a meaningful impact on our organization. ESSENTIAL DUTIES AND RESPONSIBILITIES Ownership Headless CMS Serve as primary owner and subject matter expert of our Headless CMS (Storyblok). Architect and maintain scalable content models, components, and workflows. Partner with Content and Marketing teams to ensure flexible, reusable, and future-proof content structures. Maintain governance standards for publishing, versioning, permissions, and content integrity. Ensure clean separation between content, presentation, and business logic. Front-End Development & Technical Execution Lead front-end development using React / Next.js. Maintain fluency in HTML5, CSS3 (including modern layout systems), and component-driven architecture. Build scalable, reusable components aligned with our design system. Ensure responsive, accessible, mobile-first development standards. Optimize for performance, accessibility (WCAG), and SEO best practices. Participate in code reviews and maintain high standards through GitHub workflows. Agile Delivery & Engineering Process Operate within Agile methodologies (sprint planning, standups, retrospectives). Manage tickets, bugs, and feature work through Project Management and Ticketing Platform. Maintain clean version control and branch strategy within GitHub. Document technical decisions and maintain clarity in acceptance criteria. Communicate blockers early and clearly. Quality Assurance & Release Governance Ensure all features are tested across browsers and physical devices. Implement structured QA and regression testing processes. Prevent recurring issues such as: Broken components or links Rendering inconsistencies CMS misconfigurations Accessibility violations Identification and Flagging of incomplete or incorrect optimization of assets Performance regressions Own post-launch-monitoring and issue resolution Performance & Optimization Own Core Web Vitals, mobile page seed, uptime, and overall site reliability. Regularly audit and optimize: Front-end bundle size Image and asset delivery CMS API calls Caching strategies Partner and DevOps/IT as needed to maintain infrastructure stability. Support A/B testing and analytics implementation. Strategic Technical Leadership Provide forward-thinking recommendations on tech stack evolution. Identify opportunities for automation, scalability, and performance gains. Influence cross-functional planning with confident, informed technical insight. Proactively identify risks before they impact delivery timelines. Contribute to roadmap discussions with both technical and business context. Cross-Functional Collaboration Partner closely with Marketing, IT, Clinical and Corporate stakeholders. Translate business requirements into technical solutions. Maintain proactive communication regarding timelines, risks, and dependencies. Demonstrate initiative and solution-oriented thinking — not just task completion. EDUCATION: Bachelors Degree in Computer Science, Computing Related Field or Equivalent - REQUIRED REQUIRED SKILLS & ABILITIES: CSS3 HTML5 Knowledge of modern frameworks like React, Vue, or Angular Willingness to travel up to 25% of the time with occasional nights and weekends. Location & Schedule: This position is posted as remote; however, per company policy, candidates residing within a 35‑mile radius of ZIP code 80230 will be required to follow a hybrid schedule, even if they applied to the remote posting. Remote: Mondays and Fridays On-site in our Denver Office: Tuesdays, Wednesdays, and Thursdays What We Offer At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person's experience. That's why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.