Systems Engineer Information Technology Dayton, OH

Job DescriptionProton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments.This position is ideal for an engineer who can confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflows—and who thrives in a fast-paced MSP environment.Primary ResponsibilitiesPrioritize, work, and resolve Level 2–3 tickets in the Engineering Ticket QueueServe as an escalation point for complex server, cloud, and network-related issuesSupport cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitionsTroubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related servicesConfigure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routingEvaluate customer systems and networks to identify performance bottlenecks and lead remediation effortsParticipate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardwareEnsure high availability and reliability of client network and system resourcesRequirementsMust have 5 years of industry experience with at least 2 years in a MSP environmentSeasoned in Exchange Management / Server Management / Service Migrations / Virtual MachinesServer Knowledge and Experience – Active Directory / Replication / DNS / Group Policy / IIS ServicesNetwork Experience – Firewall Management / Routing / Security Policies / NAT Translation / Port Forwarding / VPN Management / VLANs / VPN / DNS / DHCP / Diagnostics and LoggingCisco Networking Experience – Cisco Routing Protocols / Command Line InterfaceExperience Managing / Setup of Microsoft 365 and GSuiteFamiliarity with Microsoft Servers lineup of products Windows Server and Microsoft Exchange ServerComfortable with VoIP Applications and Management and AWS deploymentsAbility to solve complex problems in a fast paced environment and diligently follow through to resolutionBenefitsWe strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including the following:Medical, dental, vision, life insurance, and a health savings account401(k) with up to 6% matchingPaid vacation, sick days, and holidaysHybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per weekCompany perks include:Referral bonusesProfessional development and trainingPromotion from withinAssociate discounts for cell phones, cars, computers, entertainment, and much moreFacility amenities include:An onsite dining facility offering complimentary breakfast and lunchA fitness centerAn onsite medical centerA wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate FoundationReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.#J-18808-Ljbffr