Application Architect

Job Description• Years of progressive experience in IT application support / production operations in a managed services or outsourcing environment.• Years in a leadership or managerial role overseeing multi-tier support teams (L1/L2/L3).• Proven experience in standing up new teams, building processes from the ground up, and driving operational maturity.• Hands-on experience with both Mainframe (CA7, Autosys, JCL, COBOL ecosystem) and Open Systems (Java, middleware, distributed platforms).• Strong track record of managing customer relationships at a senior level in financial services or similarly regulated industries.• Experience driving left-shift / knowledge transfer programs across large application portfolios.Technical Skills• Batch scheduling & monitoring: CA7, Autosys, Control-M (familiarity with at least two).• Mainframe environment: JCL, COBOL, DB2, CICS — working knowledge sufficient to guide L2 team.• Open Systems: Java/J2EE, middleware (MQ, Kafka), Linux/Unix, SQL databases.• ITSM platforms: ServiceNow (Incident, Change, Problem Management modules).• Monitoring & observability: Familiarity with tools like Splunk, Dynatrace, AppDynamics, Nagios, or similar.• Automation & scripting: Python, Shell scripting, or PowerShell; exposure to RPA or intelligent automation is a plus.Leadership & Soft Skills• Exceptional stakeholder management and executive communication skills — ability to influence without authority.• Strong organizational and coordination skills to manage dependencies across 10+ portfolios and 50+ applications.• Data-driven mindset — ability to define metrics, build dashboards, and present insights to drive decisions.• Proactive, self-starter attitude — comfortable operating with ambiguity during the team's ramp-up phase.• Experience managing onshore-offshore delivery models with cultural sensitivity and time-zone awareness.• Strong problem-solving and conflict resolution capabilities.Preferred Qualifications• ITIL v4 Foundation or higher certification.• Experience in financial services / wealth management / brokerage industry.• Familiarity with DevOps practices, CI/CD pipelines, and shift-left methodologies.• Exposure to AI/ML-based automation for IT operations (AIOps).• PMP, CSM, or SAFe certifications are a plus.Mandatory Skills: Fullstack Java Enterprise .Experience: 8-10 Years .