Accounts Receivable Representative

Accounts Receivable Representative White’s International Trucks, LLC North Carolina Wilson, Greensboro Reports To: Accounting Office Manager Company Overview White’s International Trucks, LLC is a family-owned and operated dealership with over 100 years of service across North Carolina. We are currently seeking an Accounts Receivable Representative to join our growing team as an integral part! Job Summary The Accounts Receivable Representative is responsible for managing customer invoicing, payment processing, and collections to support positive cash flow and accurate financial records. This role works closely with customers, sales, service, and accounting teams. Key Responsibilities Billing & Invoicing Generate and distribute customer invoices for truck sales, service, and parts Ensure invoices reflect correct pricing, discounts, and payment terms Maintain accurate customer account records in the accounting system Collections & Payment Processing Monitor aging reports and follow up on past-due accounts Communicate with customers via phone, email, or mail regarding payments Process and apply payments accurately (check, ACH, credit card, wire transfer) Customer Account Management Respond to customer inquiries and resolve billing discrepancies Work with sales and service departments to correct account issues Maintain accurate payment history and customer credit information Financial Reporting & Support Reconcile accounts receivable ledgers Assist with month-end and year-end closing procedures Prepare reports on receivables, cash receipts, and outstanding balances Support efforts to reduce bad debt and improve collections Requirements & Qualifications 1+ year of accounts receivable or collections experience Associate degree in Accounting or equivalent experience Proficient in Microsoft Office including Excel Commercial and/or auto dealership accounting experience preferred Prior use of Procede/Excede preferred Strong organizational and analytical skills Ability to manage multiple priorities and deadlines Ability to work effectively in a collaborative environment Personal Must-Haves Strong communication and customer service skills Detail-oriented with strong follow-through Sound judgment and problem-solving abilities High level of integrity and dependability Results-driven and motivated to learn Benefits At White’s International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match – 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Paid training and certification incentives Team-oriented, family-driven culture with a focus on safety, integrity, and growth