Ice Cream HR Operations

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!Job PurposeThe HR Operations Partner is the face of HR for factory operations during evening and night shifts, responsible for delivering strong employee experience while ensuring compliance, consistency, and operational discipline. This role owns employee engagement, wellbeing, employee relations, coaching, disciplinary processes, payroll administration, workforce analytics, and digital transformation, serving as the face of HR for off shift operations.This role blends hands on floor presence with technical HR expertise, ensuring HR practices are human centered, compliant, data driven, and digitally enabled. The position partners closely with operations leaders, employees, and the HR team to improve retention, performance, and employee experience.Key ResponsibilitiesAct as the first point of contact for HR matters during night shiftLead night shift engagement initiatives aligned to People Survey actions, engagement committee feedback, and The Ice Cream WayLeads the Employee Engagement CommitteePlan, promote, and lead employee events and recognition activities for night shiftConduct pulse checks, listening sessions, and feedback forumsFoster an inclusive, supportive, and high engagement cultureMaintain a visible, approachable “Face of HR” presence on the manufacturing floor and employee common areasProvide guidance on policy interpretation, workplace behavior, and disciplinary actionsCoach supervisors and leaders on performance management, attendance, and employee counselingLead investigations, corrective actions, and disciplinary processes in line with policy and employment lawEnsure fair, consistent, and timely application of discipline across the Sikeston siteSupport leaders in handling sensitive employee issues with confidence and consistencyEnsure compliance with federal, state, and company employment lawsManage HR related processes including FMLA, LOA, ADA, and accommodationsMaintain accurate documentation of incidents, complaints, investigations, and corrective actionsPartner with HR, Legal, and SHE on high risk or sensitive casesSupport audits, internal assessments, and compliance reviewsServe as the site specialist for payroll and time systems (e.g., UKG/Kronos, WFM, Workday)Calculate, validate, and enter bonuses, temporary pay, retro pay, reimbursements, and attendance programsAudit timekeeping and attendance records, make corrections, and complete final payroll sign offEnsure payroll accuracy, compliance, and timely processing for all hourly employeesOwn HR reporting and site workforce trendsBuild dashboards and recurring reports for leaders and HR leadershipTranslate data into clear insights and actions, not just metricsProactively identify people risks and improvement opportunities using analyticsAct as the HR digital transformation lead, modernizing how HR work is doneLeverage HR systems, automation, and AI enabled tools to improve efficiency, accuracy, and employee experienceApply AI and advanced analytics to processesDrive simplification, digitization, and continuous improvement of HR processesEnsure leaders are trained and enabled to use digital HR tools effectivelyWhat You Need To SucceedBachelor’s degree in human resources, Business Administration, Business Analytics / Data Analytics / Management Information Systems (MIS) or related field, or equivalent experience, preferred.Strong customer service and/or people skills.Payroll, timekeeping, and HRIS expertise (UKG/Kronos, Workday preferred)Skills & CapabilitiesData literacy and analytics capability:Ability to read, interpret, and question dataExperience using data to drive decisionsAdvanced Microsoft applications and Power BI skills.Demonstrated experience or strong interest in digital and AI enabled solutionsExcellent written and verbal communication skillsConfident coach with sound judgment and presenceComfortable working in a fast paced, high accountability factory environmentWorking EnvironmentCombination of office and manufacturing floor environmentExposure to moving machinery, chemicals, and noisePPE required: Hard hat, safety glasses, hearing protection, hair nets, sanitary footwearPhysical requirements may include standing, bending, walking, and liftingWhat You Can ExpectA unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up. Career without limits—42 markets, international opportunities, and fast tracked growth. A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact. A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.Pay: The pay range for this position is $59,300 to $88,900. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.Bonus: This position is bonus eligible.Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.#TMICCAbout The Magnum Ice Cream CompanyWith 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.AboutThe Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization : We are all about growth We operate with speed and simplicity We win together with fun We boldly innovate to disrupt our industry We care and challenge We are experts in the Ice Cream CategoryARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.