Client Support Associate

Seasonal Client Support Associate Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!No matter your work background or experience level, we welcome you to apply!What you need:Strong interpersonal and communication skillsExperience in a fast-paced retail environmentBasic computer proficiency and ability to troubleshootPrior customer service or sales experience is preferred, but not requiredWillingness to learn and grow in a customer-focused roleAdditional perks:Full-time and part-time positions are availableFlexible schedule options work that works for you!Work Lotto (win money for logged shifts)Low-cost benefits (healthcare, dental & vision)Free identity theft protectionCorporate discount programFree tax preparation training and PTIN registration reimbursementReferral bonus opportunities are available for referring qualified candidatesFree continuing tax educationOpportunities for advancement within the organizationEmployee referral programMedical & Prescription benefit option (eligible to participate after working 1,560 hours annually)401k with Company Match (eligible to participate after working the first 1,000 hours)If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.