Future Opening: Office Manager - State Farm Agent Team Member

Office Manager - State Farm Agent Team MemberAs Office Manager - State Farm Agent Team Member with Darryl Brooks - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Darryl Brooks - State Farm Agent is eager to bring aboard your collaborative presence.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.QualificationsExcellent communication skills - written, verbal, and listening Highly organized and detail-orientedExperience in customer service requiredExperience in managing customer service preferredProactive in problem-solvingAble to work in and manage a team environmentExperience in Windows computer applicationsAble to coordinate and collaborate with others to achieve agency goals.Able to succeed in a fast-paced environmentHave a Property and Casualty LicenseHave a Life and Health LicenseBenefitsPaid time off (holidays and personal/sick days)Salary plus commission/bonusRemote work opportunitiesAnnual BonusesMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lawrenceville, GA and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.