Product Manager (Subscription Management)
Description: We are looking for a Subscription Management Contractor to serve as a subject-matter expert and hands-on contributor within the Quote to Cash domain. This role focuses on the subscription operations backbone: the systems, processes, and integrations that power how Indeed creates and governs product offers, activates subscriptions, bills customers, manages entitlements, handles renewals and cancellations, and ensures accurate revenue reporting.You will work at the intersection of Product, Finance, Financial Systems, and Revenue Operations to ensure that Indeed's subscription infrastructure supports scale, accuracy, and a seamless customer experience.MustHave Skill Profile (Condensed & Interpreted)Core Experience5+ years in Subscription Management, OrdertoCash, or Revenue OperationsBackground in SaaS / tech / marketplace (nonnegotiable)Functional Depth (This Is Where Weak Candidates Fail) Endtoend subscription lifecycle mastery:Offer & plan configurationActivation & entitlement managementBilling & collectionsRenewals, upgrades/downgrades, cancellationsPlatforms (HandsOn Required) One or more of:Zuora (strongly preferred)RecurlyChargebeeStripe BillingSalesforce CPQ (subscription motion)Billing & Revenue Billing models:FlatrateTieredUsagebased / meteredHybridASC606 awareness:Subscription events revenue schedulesContract vs operational reality alignmentPM Execution Translate complex ops into:RequirementsProcess flowsClear documentationQuery and validate data to support:ReconciliationTroubleshootingReportingNicetoHave Differentiators (Strong Signal Boosters)Marketplace or ecommerce subscription scaleERP integrations (NetSuite, Workday, SAP)Payments ecosystem awareness (gateways, PCI)Subscription analytics (churn, LTV, cohorting)Lean / Six Sigma process improvement mindsetIdeal Candidate Profiles Strong FitFormer Subscription PM or RevOps LeadImplemented or stabilized Zuora / Chargebee / Stripe BillingRegularly partnered with Finance & Financial SystemsComfortable querying billing & subscription tablesOwns problems from customer event revenue impact