Application Support Analyst

What We NeedCorpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support Analyst will resolve escalated incidents with new and legacy applications, collaborating with development teams when necessary to do so. Application Support Analysts further serve a critical role promoting to production new client configurations and programs from a certification environment, and set up both standard and some custom reporting for clients new.How We WorkAs an Application Support Analyst, you will be expected to work in a hybrid role out of our Louisville, KY office location. Corpay will set you up for success by providing:Workspace at our Louisville office location, reporting to the office once a monthCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesThe responsibilities of the role will include:Analyzing application systems and diagnosing issues with the development, modification and maintenance of those systemsPlanning, investigating and proposing systems and application solutionsPreparing workflow for writing, testing and maintenance of computer programsPreparing program specifications and diagrams and develop coding logicCreating and updating user manuals and other documentationProposing and documenting changes to existing programsConducting training and presentationsSupporting existing applicationsNight and weekend rotation requiredQualifications & SkillsBachelor’s Degree or Professional Degree in Systems Engineering, Computer Science/Information Technology or equivalent1-2 year’s work experience in a related fieldHands-on experience in object-oriented language/frameworks, relational database management systems, web technologies, and/or other software application development platforms.Able to collaborate in a team environmentStay up to date with recent technological developments and application development best practices.Consults with user to identify current operating procedures and clarify program objectives.Excellent communication, design, and documentation skills are required.Familiarity with SQLA demonstrated ability to problem solve independentlyBenefits & PerksComprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one Optional company match RRSP program Virtual fitness classes offered company-wide Time-off including major holidays, vacation, sick, personal, & volunteer time Discounted gym membership rate Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Stipend provided for cell phone useEqual Opportunity/Affirmative Action EmployerCorpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency#CORPAY