Sr IT Systems Analyst

With extensive experience in developing biologics and bioconjugates, we offer a seamless service delivered by fully integrated teams, from early discovery to commercial manufacturing.Forward-thinking and committed, we find the best solution and use the right technologies to design, develop and manufacture your products to ensure we get vital medicines to patients quickly and safely.We are dedicated to quality excellence. We are driven to get better treatments to market, efficiently and responsibly by reducing timelines and delivering the highest quality products and services.We are Abzena. More than a CDMO, we are a responsible and dedicated partner that takes care of your products from concept to patient.The Senior IT Systems Analyst – Lab & Manufacturing Systems serves as the technical owner and advisor for laboratory computerized systems and supporting IT infrastructure across both GxP and non-GxP environments. This role is responsible for the secure design, implementation, administration, and lifecycle management of systems that support laboratory instrumentation, manufacturing operations, and IT needs. The position ensures reliability, compliance, and business continuity by managing infrastructure, system integrations, data integrity, and user access. Working closely with quality, engineering, vendors, and cross-functional teams, this role plays a critical part in delivering validated and compliant systems that align with corporate and regulatory standards.ResponsibilitiesProvide ownership of lab and manufacturing computerized systems and IT infrastructureOversee secure deployment, administration, and scaling of lab systemsSupport system implementations (such as Cytiva AKTA, Agilent HPLC and Vi-CELL BLU, LIMS, Empower, OpenLab, etc.), integrations, and upgrades across lab and manufacturing environmentsMaintain system compliance with 21 CFR Part 11 and data integrity standardsManage IT support for onboarding new instruments and platformsPartner with vendors, quality, and engineering teams to deliver compliant solutionsCollaborate with Quality on Computer System Validation (CSV) activities and documentationEnsure data backup, recovery, and business continuity strategies are in placeAct as escalation point for technical troubleshooting and root cause analysisCollaborate with IT leadership, IT MSP, lab functions, and business teamsSupport audits and represent IT during internal, customer, and regulatory inspectionsPerform other duties as assigned QualificationsBachelor’s degree in computer science, information systems, or related field – or 10+ years of IT experience in pharma or related industryStrong knowledge of GMP, FDA guidelines, and 21 CFR Part 11Demonstrated experience with computer system validation, system lifecycle methodology, and data integrity practicesProven ability to support lab and manufacturing IT systems, including integrations, upgrades, and new instrument onboardingProficient in ITIL principles, IT security best practices, and risk managementHands-on experience with Windows Server and Active Directory, including domain management, group policies, and workstation/domain integrationsProficiency in network configuration and troubleshooting (TCP/IP, VLANs, firewalls, switches, Wi-Fi, and VPNs) to support lab and manufacturing connectivityExperience with workstation imaging, OS builds, and installation/configuration of server and client applications in regulated environmentsHands-on experience with pharmaceutical systems such as Empower CDS, LIMS (Laboratory Information Systems), and Electronic Lab Notebook (ELN) is a plusExcellent problem-solving, communication, and organizational skills with ability to manage multiple prioritiesProficient in MS Office and capable of developing documentation, SOPs, and technical training materials FLSA: ExemptAbzena is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.