Medical Assistant, Float, Days
Description
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Performs both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values. This is a Float position. In this role, the incumbent may be asked to work at a variety of locations to assist with staffing levels as needed.
Essential Functions
Excellent oral and written communication and interpersonal skills
Assist in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision
Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection
Prepare and administer medications under physician direction per certification guidelines
Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education
Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards
Ensure proper documentation of clinical tasks and maintain EMR accuracy
Serve as a clinical resource and mentor for uncertified staff when appropriate
Maintain compliance with OSHA, HIPAA, and infection control procedures
Engage in continuing education and training to maintain certification and advance skills
Support quality and performance improvement efforts across the clinic
Knowledge/Skills/Abilities/Expectations
Excellent oral and written communication and interpersonal skills
Proficiency in electronic health records (EHRs) and clinical software
Demonstrated knowledge of medical terminology, anatomy, and pharmacology
Ability to triage patient concerns and escalate appropriately
Strong interpersonal and communication skills
Ability to work collaboratively in a multidisciplinary team
Consistently professional in demeanor and appearance
Attention to accuracy and adherence to safety protocols
Qualifications
Education
Graduate of an accredited Medical Assistant program
Licenses/Certifications
Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required
Basic Life Support (BLS) certification required at time of hire
Experience
Excellent oral and written communication and interpersonal skills
Minimum of one year experience in an outpatient or physician practice setting preferred
Demonstrated clinical competency and ability to manage multiple priorities efficiently