Case Management Assistant Deer Valley

Primary City/State: Deer Valley - 19829 N 27th Ave Phoenix, AZ 85027Shift: Day. Department: Case Management.Varied Days; 9:30am to 5pm. PRN requirements: 1 winter and 1 summer holiday. Commitment of 4 weekend shifts per month with more available if needed.ResponsibilitiesAssist in the administration of Case Management functions including organization of workflow, communications, critical information tracking, report creation, and links with community resources.Support the Case Management department in optimizing the Care Management process and Case Manager efficiency and effectiveness.Perform routine clerical activities, assist case managers in compiling information, organizing paperwork and files, providing information, coordinating with outside agencies, monitoring the status of cases, and similar activities.Research, compile, review, reconcile, and maintain various records and information.Answer questions and supply detailed information in person and by phone to patients, case managers, and other service agencies.Receive and process requests for information, referrals, forms, orders, notices, and related information.Coordinate patient needs through services, distribute post-acute placement requests, and maintain communication with the referring Case Management team.Obtain forms to initiate and complete the placement process, arrange safe transportation, gather pertinent insurance and financial information, and ensure coverage for post-discharge services.Prioritize placement requests in consultation with the Case Management team and facilitate prompt processing of all requests for post-acute services, equipment, or appointments with community resources.Perform other duties as assigned.EducationHigh School Diploma or GED required. Associate's degree preferred.Experience1 year clerical support required. 1 year administrative support in a clinical environment or utilizing medical terminology or case management experience preferred.If you believe that HonorHealth has violated your civil rights or have experienced discrimination, please contact the appropriate office.J-18808-Ljbffr