Assistant Manager – Pizza Delivery & Service

As a Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the Telephone and Front Counter station procedures and if necessary, the Remedy Process.Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and trainingUtilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety proceduresEnsure all security procedures are executed (safe procedures, open/close procedures etc.)Transition into opening/closing dutiesMake guests really happy by providing great guest serviceResolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team membersKnow and uphold standards for product qualityWork the line as neededPromote sales on the shift through suggestive selling and knowledge on in-store promotionsExecute and support all food safety requirements and practiceControl food costs, labor, waste, and cash on the shiftCount drawers and follow proper daily cash handling proceduresComplete additional e-learning as requiredThe Assistant Manager receives direction and training from the Restaurant Manager. The Assistant Manager is responsible for supervising other Colleagues and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach Colleagues to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.REQUIREMENTSMinimum 18 years of ageHave previous experience in restaurants, retail or a position involving customer contact, previous leadership experience preferred.Possess a high school diploma, or equivalent, and possess basic math skills.Legally authorized to work in the United States.Great communication skills to communicate effectively with guests and co-workersMust have a positive attitude and ethics which support our values and cultureMust be a strong team playerAbility to train and coach othersAbility to work a standard schedule of 20-30 hours per weekThe ability to lift up to 55 pounds.The ability to push and pull up to 55 pounds.The ability to squat or crouch to lift items from floor level.Ability for twisting of the back up to 90 degrees left and right.Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floorAbility to stand for long periods of time.Must be able to work Friday, Saturday and Sunday.As the fastest growing pizza chain in the U.S., theres no denying that Little Caesars is doing something right. Were an international brand thats a household name and a front-of-mind decision when youve got pizza on the brain.Weve grown tremendously since opening the first store in 1959 and were still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.