Claim Support Processor

Research and properly route mail Enter key information into claim systems for routing documents, including summons and complaints Oversee exception processing for RPA functions Order police reports and pay low-dollar, high-volume claim expense invoices Research to ensure no payment duplication Request and track retrieval of paper files Oversee manual printing, logging, and mailing of remotely printed checks for multiple claim systems Receive inbound and make outbound customer calls to resolve claims needsTriage phone and customer care lines for members and body shops regarding inspection assignments Assign claims to claim handlers according to prescribed business rules Update claim systems with information related to assigned recovery tasks Provide administrative support to Claims operations Perform higher-level tasks as needed Requirements High School Diploma or equivalent OR one year of experience in processing, customer service or business administration Experience working with P.C. software applications Knowledge of data processing techniques Ability to organize and prioritize multiple tasks Effective oral and written communication Basic math skills Ability to use automated processing and computer systems Ability to maintain accurate files and records Detailed compliance with specific instructions Background and drug screen required for employment Core Competencies Demonstrates proficiency in claims processing and customer service, with strong organizational skills to manage multiple tasks effectively. Capable of utilizing data processing techniques and automated systems to maintain accurate records and support claims operations. Highest-signal resume keywords Claims Processing Customer Service Data Processing Techniques P.C. Software Applications Oral And Written Communication ATS Optimization Keywords Hard Skills Claims Routing Exception Processing Document Management Invoice Processing File Retrieval Task Prioritization Record Maintenance Basic Math Skills Automated Processing Compliance Adherence Soft Skills Effective Communication Organizational Skills Certifications & Qualifications High School Diploma Or Equivalent Industry Keywords Claims Operations Customer Care Inspection Assignments Claim Handlers Paper Files J-18808-Ljbffr