Learning & Development Coordinator
LEARNING & DEVELOPMENT COORDINATOR
Objective
The Learning & Development Coordinator is an entry-level position responsible for supporting the development, coordination, delivery, and continuous improvement of Million Air's employee training and development programs. This position focuses on creating engaging learning experiences, enhancing existing training materials, coordinating training activities, and supporting employees and leaders throughout their development journey. This role is designed as a developmental position for an individual who is passionate about learning, training, employee development, instructional design, and creating engaging educational experiences. The successful candidate will progressively develop the knowledge and skills necessary to independently manage training programs and learning initiatives.
Responsibilities & Duties: Training Development
Create and update training presentations, videos, online training, guides, job aids, quizzes, and other learning materials or digital learning content
Help develop new training programs based on organizational needs
Improve existing training to make it more engaging and effective
Work with subject matter experts to ensure training content is accurate
Maintain organized training materials and resources
Employee Development
Support employee development and career-growth programs
Help create learning paths and development opportunities
Assist with onboarding and new-hire development programs
Support leadership, customer service, safety, compliance, and operational training
Training Coordination
Coordinate training schedules, participants, instructors, and materials
Track required and recurring training
Maintain accurate training records
Assist with training sessions and learning events
Communicate training information to employees and managers
Training Improvement
Gather feedback from employees and managers about training
Identify opportunities to improve training programs
Help measuring training effectiveness
Keep training materials current and relevant
Research new training methods, tools, and technology
Learning Technology
Support the use of the company's learning and training systems
Create digital learning materials using tools such as PowerPoint, Canva, Vyond, Microsoft Forms, or similar platforms
Assist with online courses, assessments, surveys, and training resources
Team & Employee Support
Provide professional support to employees and managers regarding training and development
Work collaboratively with Talent, HR, and operational teams
Communicate effectively with employees at all levels of the organization
Competencies:
Ability to learn instructional design and training principles
Ability to create engaging presentations and training materials.
Excellent verbal, written, presentation, and interpersonal communication skills
Ability to present information and attention to detail
Ability to manage multiple projects and deadlines
Attention to detail
Reporting Relationship
This position reports to the Chief Operating Officer
Work Environment
Primarily an office and training environment with occasional work in Million Air FBO locations, hangars, operational areas, and other training environments
Physical Demands
Ability to work at a computer for extended periods
Frequent use of computer, telephone, and video-conferencing equipment
Ability to occasionally lift and carry up to 25 pounds
Ability to move throughout training and operational environments as needed
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Position Type & Hours
Full-time position. Non-Exempt
May require evenings, weekends, holidays, and on-call availability
Ability to work flexible and extended hours
Occasional evenings, weekends, or extended hours may be required for training events or organizational needs
Travel
Occasional travel may be required to support Million Air locations, training events, and company initiatives.
Education, Experience & Qualifications
Required
High school diploma or equivalent
Strong written and verbal communication skills
Strong organizational skills
Basic proficiency with Microsoft Office
Preferred
Associate or bachelor's degree in Human Resources, Organizational Development, Education, Instructional Design, Business, Communications, or related field
0-2 years of experience in training, L&D, HR, education, or related field
Experience creating presentations, videos, e-learning, or other training content
Experience with Canva, Vyond, Articulate, LMS platforms, or similar tools
Aviation, hospitality, customer service, or operations experience
Additional Eligibility Qualifications
Ability to pass background check
Ability to pass a drug screen
Valid driver's license with acceptable driving record
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled.
Disclaimer:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Duties may change at any time with or without notice.