Legal Assistant

Location: Hybrid (first 3 months in-office for training)We are a boutique criminal defense law firm seeking a reliable, personable, and highly organized Full-Time Legal Assistant / Intake Coordinator to serve as the first point of contact for our firm.This role is ideal for someone who thrives in a fast-paced environment, enjoys speaking with people, and can remain calm, compassionate, and confident, especially during difficult or emotional conversations. Key ResponsibilitiesAnswer and manage incoming phone calls professionally and empatheticallyServe as the first point of contact for potential and existing clientsConduct client intake in both English and SpanishFollow up on assigned tasks and deadlines in a timely mannerAssist with basic paperwork and administrative supportMaintain accurate records in case management systemsCommunicate messages clearly and efficiently to the legal teamHelp defuse tense or emotional situations with professionalism and care What We’re Looking ForFluent in Spanish and English (required)Proficiency in Microsoft WordExcellent phone presence and strong verbal communication skillsComfortable working in a fast-paced environment and able to multitask effectivelyStrong computer skills (case management software, email, document management, and basic office programs)Self-motivated and able to work independently without constant supervisionWorks well with others and contributes positively to a team environmentNaturally charismatic, warm, and confident demeanorStrong organizational skills and attention to detailAbility to remain calm and professional under pressureComfortable handling sensitive and confidential informationReliable and punctualPrior legal or criminal defense experience is a plus, but not required Work StructureHours: 8:30 AM – 5:00 PM, Monday through FridayHybrid position, with the first three months in-office for trainingOpportunity to grow with a close-knit, mission-driven legal teamPaid vacation after six months of employmentHealth Insurance ReimbursementStarting pay $22-25 hourly but negotiable depending on experienceIf you are someone who can balance professionalism with empathy, handle multiple priorities at once, and make people feel heard during stressful moments, we’d love to hear from you.