Systems Engineer I – Copier & Printer Technical Support

Systems Engineer I (Field-Based) – Copier & Printer Technical SupportImportant: This Is NOT an IT Help Desk or Network Administrator RoleThis is a field-based technical role focused on troubleshooting, configuring, and supporting copiers and printers (document imaging systems) — not a traditional corporate IT position.If you enjoy hands-on technical problem-solving, working directly with customers, and learning how devices integrate into real-world business environments, this is the opportunity for you.About The RoleAt DEX Imaging, we’re looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems.You won’t be sitting behind a desk managing servers.Instead, you’ll:Install and configure document imaging equipmentTroubleshoot connectivity and print/scan issuesWork directly with customers to ensure devices integrate properly into their workflowsBuild a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator rolesWhat You’ll DoInstall and set up copiers and printersConnect devices to customer networksSet up print drivers and scan-to-email/scan-to-folderTroubleshoot printing and scanning issuesProvide friendly, professional customer supportDocument your work in our systemYou’ll be out in the field helping businesses keep their equipment running smoothly.What We’re Looking ForStrong problem-solving skillsBasic understanding of computers and networksGood communication and customer service skillsAbility to manage your time and travel locallyClean driving recordEntry-level candidates welcome. Technical training is provided.Why DEX Imaging?Hands-on role (not stuck behind a desk)Growth opportunitiesOngoing trainingStable, full-time positionIf you enjoy fixing things, helping customers, and learning new technology without wanting a full IT career path — apply today.DISCLAIMERThe preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.Page 1 of 2