Banquet Captain

Job Description The Banquet Captain is responsible for supervising and assisting with the set-up, service and cleanup of all assigned banquet functions. Job Responsibilities Team members must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and co-workers. Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order. Supervise and assist with the set-up of assigned catered functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins. Act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact. Respond to guests needs in a timely manner. Communicate problems/issues to the Director of Banquets, Catering Sales Managers, or Food & Beverage Managers. Assist in service of functions as required. Requisition liquor for all banquet bars and maintain proper control over banquet beverage service. Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly. Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department. Follow all state liquor laws. Be familiar with banquet menus and prices. Supervise banquet staff as directed by the Director of Banquets. Hold pre-function meetings, and check staffing and menus, prior to events. Assign side-work duties and stations to all servers. Supervise service of station or banquet room. Prepare banquet checks and obtain signatures from guest contacts. Monitor ongoing functions throughout assigned shift. Supervise the breakdown and cleanup of all functions assigned. Verify server's paperwork when event is complete. Prepare accurate captains' reports. Handle items for "Lost and Found" according to the standards.