Marketing & Social Media Coordinator

Benefits:Company partiesCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentPART-TIME MARKETING AND SOCIAL MEDIA COORDINATORMr. Rooter of Virginia Beach | Hampton Roads, VA | Part-TimeAbout UsMr. Rooter of Virginia Beach is Hampton Roads' premier plumbing company, proudly serving residential and commercial customers across Virginia Beach, Norfolk, Chesapeake, and the surrounding communities. We are a fast-growing, locally operated franchise with a strong reputation for quality, reliability, and customer care. As we continue to grow, we're looking for a detail-oriented and creative part-time Marketing position to help us maintain and elevate our brand presence across all platforms.Position OverviewThis part-time role is ideal for someone who is passionate about digital marketing, organized by nature, and comfortable working independently. You will support the day-to-day marketing operations of the business — from creating and scheduling social media content to pulling campaign reports and helping manage our online reputation. This position reports directly to ownership and leadership.Hours: 16–25 hours per week (flexible, hybrid) Compensation: Competitive hourly rate based on experienceKey ResponsibilitiesContent CreationWrite, design, and schedule engaging content for Facebook, Instagram, Google Business, Youtube and other platforms Create graphics, promotional posts, seasonal campaigns, and hiring announcements using Canva or similar toolsDevelop and maintain a monthly content calendar aligned with business goals and promotionsCreate and schedule email and SMS campaignsSocial Media ManagementManage and monitor all social media accounts for post engagementRespond to comments, messages, and engagement in a timely and professional mannerGrow followers and engagement through consistent, on-brand posting and community interactionTrack platform performance and adjust content strategy accordinglyReport AnalysisPull and organize monthly marketing performance reports from ServiceTitan and advertising platforms (Google Ads, LSA, Bing, Meta)Summarize key metrics including cost per lead, conversion rates, close rates, and revenue by channelPresent findings in a clean, easy-to-read format for leadership reviewIdentify trends, wins, and areas of concern month over monthReputation ManagementMonitor and respond to Google, Yelp, and Facebook reviews promptly and professionallyFlag negative reviews for leadership and assist in crafting responsesDevelop strategies to encourage satisfied customers to leave positive reviews Track overall review score and volume month over monthMarketing AdministrationMaintain organized marketing files, assets, and campaign recordsAssist with email marketing campaigns through ServiceTitan or similar platformsCoordinate with external vendors, ad agencies, and media partners as neededSupport leadership with ad hoc marketing tasks, research, and special projectsWhat We're Looking For1–3 years of experience in marketing, social media management, or a related fieldProficiency in Canva, or another content creation tool Strong written communication skills — you know how to write for a local audienceHighly organized with the ability to manage multiple tasks and deadlines independentlyA self-starter who takes initiative and doesn't need to be micromanagedUnderstanding of digital advertising platforms (Google Ads, LSA, Meta Ads) is a plusWhy Work With UsFlexible part-time schedule — great for a student, parent, or working professionalWork with a well-established, respected local brand in Hampton RoadsDirect impact — your work is seen, valued, and makes a real differenceOpportunity to grow into a full-time role as the company expandsSupportive, team-first culture with leadership that invests in its peopleMr. Rooter of Virginia Beach is an equal opportunity employer.All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.