Program Aide Data Assistant

JOB TITLE: Program Aide – Data Assistant DEPARTMENT: Family Services STATUS: Full Time – Non-Exempt HOURS PER WEEK: 40 REPORTS TO: Program Coordinator SALARY RANGE: $21- $23 hourly POSITION SUMMARY: Under the direction of the Program Coordinator, the Program Aide- Data Assistant is responsible for performing a variety of clerical and data management tasks in support of child abuse prevention programs under the Partnerships for Families (PFF) SPA 6 & 8 contracts.. This position assists with coordinating family-centered activities designed to promote and strengthen protective factors for client families. DUTIES AND RESPONSIBILITIES: Accurately enter and maintain data related to client demographics, services provided, outcomes, billing, and program reports. Assist in developing and maintaining effective data tracking systems with a high level of attention to detail; coordinate, track, and manage all program data. Maintain program files in strict compliance with confidentiality standards. Support supervisors with contract compliance and quality assurance activities (e.g., peer reviews, quality assurance meetings, chart audits). Perform general office duties such as typing, filing, answering phones, reviewing emails and correspondence, and reception tasks. Design computer-generated materials (e.g., brochures, pamphlets, flyers). Assist with coordinating community engagement and outreach activities. Organize family-centered activities to promote and strengthen protective factors. Attend agency, program, and collaborative meetings. Perform related duties as assigned.* *Related duties as required are duties that may not be specifically listed in the class specification or position description but are within the general occupational series and responsibility level typically associated with the employee’s class of work. KNOWLEDGE, SKILLS AND ABILITIES: Strong interpersonal and customer service skills with professional boundaries. Ability to work collaboratively with supervisors, colleagues, clients, and community stakeholders. Excellent verbal and written communication skills, including professional language and strong spelling/grammar (Spanish proficiency highly desirable). Ability to work effectively with individuals from diverse cultures and underserved populations. Exceptional time management and organizational skills; high attention to detail and accuracy. Proficiency in Microsoft Office and general technology applications. Basic math and accounting skills. Ability to manage multiple tasks and projects independently with sound judgment and initiative. Willingness to work outside regular hours as needed (including evenings and some weekends). Strong problem-solving and critical thinking abilities. Commitment to maintaining confidentiality. Knowledge of Strengthening Families Protective Factors (highly desirable). Familiarity with the DCFS Core Practice Model (highly desirable). Ability to accept and apply constructive feedback. EDUCATION AND EXPERIENCE: Any combination of experience and education likely to provide the required knowledge, skills, and abilities: Associate degree or higher preferred; high school diploma or equivalent with extensive experience accepted. Two to three years of clerical experience; at least one year as an administrative assistant or office manager with responsibilities including report preparation, correspondence, spreadsheets, file maintenance, and data entry. Experience working with underserved and unserved populations (e.g., people of color, LGBTQ+ community, male survivors, tribal populations) highly desirable. Experience with community engagement and outreach strategies a plus. LICENSING/CERTIFICATION REQUIREMENTS: Occasional driving is required. Must provide your own vehicle, valid California Driver’s License and proof of full insurance coverage. Negative tuberculosis screen. We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations. WORK ENVIRONMENT/PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential function of this job. Work in moderate noise levels and non-smoking environment Ability to occasionally lift and/or move up to 25 pounds independently Frequently involves sitting, standing, walking, squatting, bending, and climbing stairs (as needed) Occasionally may be required to stoop, kneel, crouch, or crawl Must be able to speak and hear clearly to communicate effectively Constantly operates a computer, keyboard, and other various office machinery Majority of job duties are performed onsite; however, visits to different sites may be required In compliance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions. COMPENSATION: In accordance with California law, the expected pay range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law. Human Services Association is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic as defined by applicable federal, state, and local laws. As part of our hiring process, we conduct criminal background checks on all new hires using the Live Scan fingerprinting method, in compliance with applicable laws and regulations. Job Type: Full-time Pay: $21.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Application Question(s): What is your proficiency in Microsoft Office? Do you have knowledge of Strengthening Families Protective Factors? Do you have knowledge of DCFS Core Practice Model? Do you have experience working with underserved and unserved populations? Are you willing to undergo a Live Scan (background check)? Education: High school or equivalent (Required) Experience: Clerical: 2 years (Required) Data entry: 2 years (Required) License/Certification: Driver's License (Required) Work Location: In person