Dispatcher

Carolina Heating Service, a NearU Company in Greenville, SC i s seeking HVAC Dispatchers!We respect you, we value you, & we are now NearU. Join our team to have the life and Career you know you deserve.Higher pay. Better benefits. More opportunities. Welcome to your new career at NearU.NearU is taking the traditional home services career path in an exciting new direction. We want you to be a part of that change. The success of our mission hinges on the success of our employees, which is why we dedicate more resources, time, and training for our people than any other home services company.Whether you're an industry veteran, or just starting out, there's a lot to be excited about when you join NearU:Perks Of The JobA positive and employee driven work cultureA career path tailored specifically to your skills and career and personal goalsTop industry payEveryone receives ongoing trainingYear-round stability with available overtimeAmple opportunity for professional advancementAmazing benefits including medical, dental and health. Long and short term disability, Life and many more.10 paid holidaysPTO accrual beginning immediately401k matchingFamily OrientedResponsibilities Include But Not Limited ToForm a good understanding of customer’s urgent HVAC, plumbing & electrical needs.Use the phone or computer to direct crews and other field units to the appropriate sitesPrioritize and organize calls according to urgencySupervise the route and status of field units to prioritize their daily scheduleMaintain and update call logs, call records and other important documentationAnswer inbound calls and make outbound calls as needed.Maintain and update our customer database with complete and accurate information.Attend training as provided and required for professional growth.Maintain communication with dispatch and your manager.RequirementsDispatch experience 3+ years2+ years’ Service Titan Dispatching ExperienceEnjoy a positive work environmentExceptional and positive communication skillsCustomer Service experiencePatienceGreat computer skillsGreat listening skillsAbility to multitaskComfortable working under pressureAll candidates are subject to pre-employment drug screenings and background checksWe consider all applications based on demonstrated education, experience and skills. NearU is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.