Self-Service Channels Lead - Digital Experience
A leading energy services company located in Georgia seeks an experienced Manager for Self-Service Channels to lead improvements in digital customer service. This role focuses on enhancing customer satisfaction through seamless digital experiences across IVR, web, and mobile platforms. Applicants should have over 5 years in digital channel management and a Bachelor's degree. The position offers competitive compensation, with a salary ranging from $120,000 to $140,000 annually, alongside comprehensive benefits including 401k matching and full insurance.
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