Admitting Representative II - Emergency Department - Night Shift

FLSA Employment Status: Nonexempt/HourlyJOB SUMMARYRegisters patients and processes related paperwork. Interviews incoming patients or representatives and enters information required for admission into the patient registration computer system.Reporting Structure: Reports to the Admissions SupervisorMINIMUM QUALIFICATION REQUIREMENTSEducationHigh School Diploma or GED EquivalentSome business training preferred.Work ExperienceWork experience with the public required. Some hospital experience preferred.License/CertificationPatient registration admitting computer system application preferred.CORE COMPETENCIESMission, VisionCore Values/Standards of ConductAIDET/Organizational ExpectationsSafetyQualityFlexibilityCustomer ServiceDiversity and InclusionFinanceAbuse and Neglect of Adult PatientAbuse and Neglect of Pediatric PatientAcute Coronary Syndrome/Chest Pain ProtocolsBiohazard WasteCC Hand HygieneJOB SPECIFIC CORE COMPETENCIESDepartment Specific Specialty Area: Hospital Patient RegistrationKnowledge of hospital, outpatient, or nursing home admitting standardsCourteous, efficient telephone manner; prompt routing of calls.Prompt and responsible forwarding of messages.Pleasant reception of visitors.Accurate, careful typing (emphasis on accuracy, not speed).Legible handwriting.Ability to follow through on work assignmentsESSENTIAL FUNCTIONSInterviews incoming patients or representative and enters information required for admission into computer: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill.Explains hospital regulations, such as visiting hours, payment of accounts, and schedule of charges.Enters patient admitting information into computer and routes printed copy to designated department.Obtains signed statement from patient to protect hospital's interests.May compile data for occupancy and census records.May store patient's valuables.May receive payments on account.Understands the use of EHR component First Net.Understands the electronic code boards and how to call codes and visiting hours.Understands the EMTALA procedures for collecting patient information, insurance information and the collection of co-pays.Understands EMS procedures for completed registrations.Understands scheduling screens for checking in surgeries and sleep study tests.OTHER DUTIESMay be expected to perform clerical and secretarial work. Performs other duties and special project work as required.PHYSICAL DEMANDSThis job operates in a professional office environment. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.Must be able to see with corrective eye wearMust be able to hear clearly with assistanceMay be exposed to infectious and contagious diseasesMay be in contact with patients under a variety of circumstancesAble to handle emergency or crisis situationsMay be occasionally subject to irregular work hoursMay be required to wear protective equipment as necessaryAbility to pass all required health and other screening tests including random and reasonable suspicion drug screens.PHYSICAL ABILITIES AND REQUIREMENTSActivityOccasionally (1-33%)Frequently (34% to 66%)Continuously (67% to 100%)SittingXWalkingXStandingXBendingXSquattingXClimbingXKneelingXTwistingXLiftingXCarryingXPushingXI, (Print Name) ________________________________________________________have received a copy of this job description.The following signature indicates that I have read and understand all aspects of the job description, and I assert that I am not aware of any reason that would prevent me from performing all job responsibilities under the conditions described. Further, my signature indicates that, upon accepting employment at HMC, I agree to perform the job duties as listed in this job description and all other duties as required.Employee Signature_________________________________________Date_____________