Food and Beverage Supervisor

Food and Beverage Supervisor ROLLING HILLS CASINO - CORNING, CA 96021 Overview Salary Range $46,400.00 - $59,100.00 Hourly Position Type Full Time Category Food & Beverage Description The Food & Beverage Supervisor is responsible for overseeing the daily operations of food and beverage services within the casino. This role involves managing staff, ensuring high-quality customer service, and maintaining compliance with health and safety regulations. The supervisor will collaborate with kitchen and bar teams to create a diverse and appealing menu, manage inventory, and control costs while maximizing profitability. The Food & Beverage Supervisor will also handle customer inquiries and resolve any issues to ensure a positive dining experience for guests. A F&B Supervisor must possess strong leadership and communication skills, a passion for the hospitality industry, and a deep understanding of food and beverage service standards. Essential duties and responsibilities include the following: Provides consistent, attentive and friendly service to guests. Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral instructions in a timely manner. Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures. Addresses and resolves any problems, which may occur during assigned shift (i.e. customer complaints, employee problems, etc.) as much as possible within the job's authority. Maintains a hospitable and team atmosphere with fellow staff. Sells alcoholic beverages and food to guests, following RBS guidelines. Relays any complaints, problems, or positive remarks to Room Manager or Shift Manager. Maintains assigned workstation and section in a sanitary and organized manner. Operates, balances and reconciles cash & credit card transactions, and follows proper procedures for closing and balancing till. Performs or assists team members/staff in performing duties and teaches customer service skills. Trains new employees and monitors their activity. Requisitions supplies and prepares inventories as requested. Monitors customer satisfaction of food, service, and atmosphere. Prepares memos and provide written direction to team/staff members. Follows established departmental policies and procedures. Other duties as assigned. Requirements Minimum 21 years of age Completion of Orientation and safety trainings Additional trainings as assigned