Personal Care Program Manager

Make a Difference in People's Lives at Our HospiceAre you looking for a meaningful career where you can help make a real difference? At Our Hospice, we provide compassionate care to patients facing the end of life, and our team members are at the heart of everything we do.You'll gain more than just a job at Our Hospice:Meaningful Work: Be part of a team that helps make every moment count for our patients and their loved ones.Supportive Environment: We value our employees and provide a positive and collaborative work atmosphere.Professional Growth: We offer opportunities for professional development to help you advance your career.Does this sound like you?If you are a compassionate and dedicated individual who is looking to make a real difference in people's lives, we encourage you to explore the career opportunities at Our Hospice. We are looking for people who share our values of integrity, excellence, and compassion.We are Better Together!Our Hospice is looking for a Personal Care Program Manager. This position is responsible for strategic planning, growth and overall administration and oversight of Personal Care Program. This includes supervision of staff, recruiting and retention, development, and implementation of program policies and procedures. You will work closely with the Director of Business Development to ensure long‐term success. A Program Manager at Our Hospice Will:Establish and maintain good working relationships with referral sources to include, but not be limited to: physician, hospital case manager, nursing home staff, assisted living facility staff and other allied healthcare professionals.Act as liaison between referral sources and operations of program. Provides feedback to ensure optimal customer satisfaction and outcomes.Ensures data collection to track department goals are met and successfully implement improvements as needed.Assures that all tracking of community contacts in properly documented in database.Participates in routine meetings to review progress towards goals and opportunities for change and improvement.Assists with the development and adherence of the department budget.Monitors human resource allocation to assure the department is within FTE allocations.Monitors all requests for resources and ensures department use of items is fiscally appropriate.Ensures department activities meet compliance with all state and federal regulations.Educates staff related compliance with policies and procedures and department standards.Interviews, hires and ensures adequate orientation of qualified candidates.Allows for staff recognition, provides timely corrective action and implements educational plans to maintain standards set for the team and organization.Lead and direct all care management activities, ensuring patient care coordination and adherence to protocols and regulatory standards.Supervise a multidisciplinary team of Personal Care Aides (PCA's) responsible for home care.Develop and maintain a tracking system for seamless care coordination across all services, including transitions and referrals.Lead regular team meetings and departmental meetings.Collaborate with the Director of Business Development to prioritize staff, needs and program.An individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.A Program Manager at Our Hospice Needs:Bachelor's Degree preferred, Associate's Degree required or lieu of experienceExperience in health care or post acute care preferredExperience in management preferred, but not requiredValid Driver's License and active auto insuranceOur Hospice employees are eligible for Public Service Loan Forgiveness (PSLF)#INDHSCI2We are an equal opportunity employer at Our Hospice of South Central Indiana (OHSCI). OHSCI does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at OHSCIHR@crh.org to request accommodations. Visit EEOC.gov to know your rights on workplace discrimination.