Workers' Compensation Claims Examiner

Company Description INTERMOUNTAIN CLAIMS, INC. is a regional, multi-line third-party administrator and independent adjusting company serving clients across the Northwest. Specializing in Property/Casualty, Workers’ Compensation, Inland Marine, and Heavy Equipment claims, we work with Self-Insured Accounts and Insurance Companies to deliver tailored claim management services. With offices in Idaho, Utah, and supported regions in Oregon, Washington, Wyoming, and Nevada, we offer unmatched regional reach and expertise. Our Workers’ Compensation division spans Colorado, Idaho, Oregon, Montana, Utah, and Washington, complemented by medical case management services in our Boise and Portland offices. At INTERMOUNTAIN CLAIMS, INC., we pride ourselves on exceptional customer service and a team of highly experienced professionals. Role Description This is a full-time, on-site role for a Workers' Compensation Claims Examiner based in Portland, OR. The Claims Examiner will oversee and manage workers’ compensation claims, carefully reviewing documentation, conducting investigations, coordinating medical treatments, and ensuring timely resolution while adhering to legal and regulatory requirements. The role requires regular interaction with claimants, employers, and medical providers to provide exceptional customer service and facilitate efficient claims processing. Qualifications Experience in Claims Handling, Claims Management, and Workers’ Compensation processesKnowledge of Insurance structures and Employee BenefitsStrong Customer Service abilities, including communication and problem-solving skillsDetail-oriented, organized, and capable of effective time managementFamiliarity with regional workers’ compensation regulations and processes is a plusProficiency in using claims management systems and relevant softwareHigh school diploma or equivalent required; higher education or relevant certifications preferredAbility to work collaboratively in an office setting and maintain professional relationships