Store Manager

Benefits:Bonus based on performanceDental insuranceEmployee discountsFlexible scheduleHealth insurancePaid time offDoes your cat wear sunglasses? Does your dog have more sweaters than you? If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood.As a Store Team Leader, you’re pawsitively passionate about people and their pets. You will lead the store, develop your team, and drive results while delivering exceptional, neighborly service in a fun and engaging pet retail environment. From jumping on the floor to welcome a new puppy to analyzing store sales performance and inspiring your team to hit goals, you play a key role in creating a trusted, pet-centric destination in your community.What You’ll DoLead and develop your team by setting the example in customer service, sales, and operationsDrive store performance including retail sales, services, and neighbor engagementAnalyze results and implement plans to improve productivity and profitabilityCreate and manage weekly schedules to maximize team efficiency and coverageRecruit, hire, onboard, and develop a fully staffed, high-performing teamCoach team members through ongoing feedback, training, and developmentMaintain a clean, safe, and well-run store environment (animal care, safety, and operations)Ensure compliance with operational policies and proceduresBuild relationships within the community and support local events and partnershipsFoster a fun, positive culture centered around pets, people, and teamworkYou May Be a Great Fit If YouAre a hands-on leader who leads by exampleHave a passion for pets, people, and team developmentAre results-driven and motivated by goals and performanceThrive in a fast-paced, customer-focused retail environmentEnjoy building relationships with both your team and the local communityRequirements and Responsibilities2+ years of retail leadership or store management experienceBachelor’s degree or equivalent work experience preferred (High School Diploma/GED required)Strong communication and leadership skillsBasic proficiency with Microsoft Office or similar toolsAbility to operate store equipment (including forklift, where applicable)Ability to climb ladders, bend, kneel, and lift up to 65 lbsAbility to work a flexible schedule, including evenings and weekendsReliable transportationMust be 18+ years old and able to meet hiring requirements set by the local franchise ownerWhat We ValuePet Safety and Care FirstLeadership and AccountabilityTeam Development and SupportStrong Customer FocusCommunity EngagementThis location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a PSP franchised business, your sole and exclusive employer is the local franchise business that hired you, not PSP Franchise Operations. PSP Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.