Computer Support Specialist (On-site)

We are seeking a reliable and detail-oriented Computer Support Specialist to support technical and operational needs for our client. This role is ideal for someone with strong technical skills, excellent communication, and the ability to manage multiple priorities in a team environment. Provide technical and administrative support using ticketing or case management systems Manage and resolve support requests in a timely and professional manner Utilize Microsoft Office Suite, including Excel and Word, for reporting and documentation Support users with Microsoft Windows and Outlook-related issues Assist with basic accounting-related system support as needed Maintain clear and effective communication with team members and stakeholders Manage multiple tasks and priorities in a fast-paced environment Prepare written communications and non-technical correspondence Perform additional duties as assigned Minimum Qualifications: High School diploma required; some college preferred Strong knowledge of Microsoft Windows, Outlook, and Microsoft Office Suite Ability to multitask and prioritize effectively Reliable, dependable, and able to work well in a team environment Preferred Skills/Abilities: Experience with ServiceNow or other ticketing/case management systems Knowledge of basic accounting principles Familiarity with Microsoft SharePoint Ability to run SQL scripts or queries Computer science-related degree is a plus Benefits: Health Insurance Sick Time 401k Location: 1220 Washington Avenue, Albany NY 12226 Duration: approximately 2 years Apply by deadline: 4/14/2026 Shift Days/Times: Monday-Friday 8 AM to 5 PM Pay Range: $23.00 - $27.00 per hour (Depending on experience and qualifications) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.hepcoinc.com/privacy/ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.