Patient Care Coordinator

Monterey Bay GI Consultants Medical GroupOur G.I. specialty practice is seeking a full-time patient care coordinator to assist patients at the check-out desk at our Monterey location. This position is primarily clerical in nature. There may be an occasional need to assist with rooming patients.General Summary of Duties:Greet patients who are ready to check-out.Review physician orders, in ATHENA, and schedule and/or arrange for:Follow-up office visitsProcedures in the Endoscopy Center & local hospitalsDiagnostic Tests to include CT scans, Ultrasounds, MRI's, MRCP's, Small bowel studies, Esophograms, etc.Provide written and verbal dietary and procedure prep instructions.When completed, close orders and educational material within ATHENAProvide written appointment and/or lab orders to patients and facilities.Initiate authorization process for patients with insurances that require prior authorization for procedures and other outpatient services (when the authorization position is sick or on vacation)Collects co-payment and/or other payments.Answers phones as back up to operatorsPerforms Open Access InterviewsResponsible for the schedule maintenance of one or more physiciansResponsible for requests/tasks sent to personal in-box.Provides back up assistance to Front Desk.Works various ATHENA MD and GI Staff bucketsPart time can be considered. Benefits include medical dental, and vision insurance, 401K, vacation, sick, and holidays.General Qualifications:Bilingual (English/Spanish) RequiredPresent a professional appearanceAbility to, verbally, communicate clearly, effectively, and professionallyAbility to communicate effectively and professionally in written formWork well with patients, physicians, management, and staffMust have strong attention to detailHave excellent data entry skillsHave excellent penmanshipJob Type: Full-time, Part-timeSalary: $23.00 - $26.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayWork location:In-person at Monterey, California office (in Ryan Ranch)Education:High school or equivalent (Required)